Team: Communications

Location: Mumbai

Working Hours: 8 Hours (Mon-Fri)

Salary Range: 40,000/- to 50,000/- PM

Start Date: ASAP

ABOUT US

Sol’s ARC is a registered NGO dedicated to ensuring that every child learns and every adult earns through inclusive education and vocational skilling programs. For more than 20 years, we have partnered with governments, donors, and communities to bring systemic change and equity for individuals with disabilities.
At Sol’s ARC, communication is not “just content”— it is how our impact travels: to families, communities, donors, government partners, employers, and the public. As our programs scale across geographies, we need consistent, high-quality storytelling and digital visibility that strengthens trust, credibility, and inclusion narratives.

THE ROLE

This is a hands-on execution role that supports Sol’s ARC’s visibility, storytelling, and day-to-day communications across digital platforms, website, and key written collaterals.
As Communications Executive, you will help translate field impact into clear, accessible, and credible communication that builds community, strengthens brand consistency, and supports partnerships.
You will work closely with internal teams and coordinate with program colleagues to ensure real stories, real outcomes, and real voices are reflected in everything we publish.
You will spend roughly:
  • 35% – Social media execution: Content creation, scheduling, engagement, platform hygiene, and maintaining a consistent voice across channels.

  • 20% – Content development: Case stories from the field, newsletters, website copy, donor/partner-facing content, and presentation support.

  • 15% – Website support: Regular updates, coordination with developers/designers if needed, basic improvements, and content uploads.

  • 15% – Coordination & internal alignment: Collecting stories, data, and visuals from teams; ensuring messaging accuracy and brand consistency across outputs.

  • 10% – Performance tracking & insights: Tracking engagement and reach, analysing what works, and sharing simple, actionable recommendations.

  • 5% – Thought leadership & media support: Supporting blogs, opinion pieces, founder/team voices, and responding to basic media or external communication requests, ensuring Sol’s ARC’s perspective on inclusion and education is represented clearly and responsibly.

What success looks like:
  • Sol’s ARC’s social media presence is consistent, engaging, and aligned to brand and mission

  • Impact stories are collected regularly and published in high-quality formats

  • Website content is updated, accurate, and easy to navigate (basic hygiene maintained)

  • Communications performance is tracked, and improvements are made based on insights

  • Internal teams experience communications as enabling—not chasing—because systems are smooth

WHAT YOU’LL ACTUALLY DO

Social Media & Community Engagement

You will help Sol’s ARC show up consistently and meaningfully across platforms.

  • Planning and executing social media strategies to enhance Sol’s ARC’s presence

  • Create and schedule content across Facebook, X/Twitter, Instagram, LinkedIn (posts, stories—short and long, reels, etc.)

  • Draft newsletter and build campaign content development and publishing

  • Monitor channels, respond to comments/messages, and engage with audiences to build community

  • Coordinate basic content approvals and ensure timelines are met

Content Development & Storytelling

You will turn program work into clear, human stories and crisp communication assets.
  • Develop written content for presentations, speeches, news stories, web pages, and case stories

  • Work with program teams to gather impact stories, quotes, photos, and outcomes

  • Ensure content reflects inclusion-sensitive language and dignity in storytelling

  • Creation of internal and external communication materials as needed

Website Support & Content Hygiene

You will support day-to-day website management and content updates.
  • Review, enhancement, and routine updates of Sol’s ARC’s website

  • Coordinate uploads/updates with internal teams or external vendors (abc)

  • Ensure published information is accurate, updated, and aligned to brand guidelines

  • Flag broken links, outdated information, and improvement areas

Performance Tracking, Analytics & Learning

You will help the team learn what works and improve.
  • Track and report social media and website performance (reach, engagement, clicks, growth, etc.)

  • Support monthly/quarterly performance dashboards or simple reporting formats

  • Provide recommendations to improve content strategy using data trends and audience insights

Coordination, Brand Consistency & Cross-Team Support

You will ensure communications are consistent across the organisation.
  • Coordinate with different departments to gather content inputs and verify accuracy

  • Ensure consistency in messaging, tone, visual identity, and brand guidelines

  • Stay updated on communication trends and best practices; bring relevant ideas to the team

Media Support (as required)

You will support media coordination under guidance.
  • Support the coordination of media interactions and respond to inquiries under supervision

  • Help compile background notes, program summaries, and spokesperson briefs

WHO WE’RE LOOKING FOR

Must-haves

Experience
  • 2+ years of relevant experience in communications, public relations, digital communications, or related roles

  • Prior exposure to the social sector/inclusion/education/livelihoods is preferred (not mandatory)

  • Experience managing multiple communication deliverables with tight timelines

Capabilities
  • Strong writing skills: captions, short-form and long-form content, basic editing

  • Comfortable working with social media platforms and scheduling workflows (Meta Business Suite)

  • Proficiency in Canva, PowerPoint (and basic design sense for layouts)

  • Ability to track performance metrics and use insights for improvements

  • Basic understanding of website content updates (WordPress)

Attributes
  • Detail-oriented and organised (can manage calendars, follow-ups, versions, approvals)

  • Self-motivated, proactive, and able to work independently on execution tasks

  • Collaborative and respectful while working with program teams and field staff

  • Strong alignment with Sol’s ARC’s mission and a genuine commitment to inclusion and dignity

  • Adaptable in a fast-moving environment with shifting priorities

Strongly preferred

  • Experience creating reels/short video content and basic editing (InShot/CapCut/Canva/VN)

  • Experience writing case stories / human interest narratives with sensitivity

  • Exposure to media relations or handling media requests

  • Understanding of DEI / disability inclusion language and ethics in storytelling

WHAT’S HARD ABOUT THIS JOB

The challenges:
  • Content inputs don’t arrive neatly—stories come from busy program teams and field realities.
  • Balancing speed with quality is real: you’ll often work on tight timelines.
  • You must protect dignity and accuracy—especially when storytelling about disability and marginalisation.
  • Social media rewards frequency, but meaningful content takes coordination.
  • You will need to manage multiple tasks at once and still keep the brand consistent.

WHY THIS ROLE MATTERS

Near-term: Sol’s ARC needs stronger visibility and consistent communications execution as programs expand and partnerships grow.

Long-term: Good communication builds trust, influences decision-makers, and strengthens inclusion narratives in society.
Personal: You will help real stories travel—stories that change mindsets, not just metrics.
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